Non-technical Business Manager - Healthcare, Healthcare Operations Manager

This educational guide (eGuide) covers the fundamentals of document imaging and workflow as it pertains to the healthcare industry. Understanding how document images vary from paper documents and leveraging technology to streamline processes, reduce errors, and mitigate privacy issues associated with paper helps to reduce costs and offer increased service to patients.

This eGuide and the Kodak scanner product review was entirely written by Kollabria analysts.

Executive Summary

The healthcare industry is still undergoing transformation from fee-for-service to managed care. Managed care requires greater efficiencies at managing costs with patient care and well-being. One method for controlling costs is through gaining efficiencies across healthcare processes. Document imaging and business process automation provides these efficiencies, but implementation can be complex.

Privacy, system integration, and reliability are essential factors to a succesful implementation for healthcare automation. Making smart technology decisions can affect whether or not the implementation will be a success. Understanding the role of information technology and combining it with healthcare needs and concerns can lead to a very successful implementation that meets the needs of patients and managed healthcare.

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